![]() ![]() ![]() In their most recent response to a series of queries I sent, they note that they had received “in excess of two million refund and voucher requests”. The airline has said many times that it has received an “unprecedented volume of refund and voucher requests” since the pandemic hit, causing the cancellation of flights. Covid has been unique in its disruption of both the economy and society, and companies, including airlines, have had to scramble to try to survive both the effective shutdown of operations and the uncertainty that makes it so difficult to get any sense of a return to normality. When I mentioned the website notice mentioned above, the assistant was unable to clarify how the backlog up to end July would be cleared within two weeks when bookings such as mine from four months earlier were still outstanding.Īer Lingus, quite frankly, have simply flunked this challenge. On September 14th, I was told a note would be put on my file seeking to have it expedited. On the 17th of August I was told I should have it within two weeks and was given a case number. I have phoned three times, beyond being told that the refund was approved for issuing on April 6th and sent to the “voucher issuing team” (June 29th). Mine was a straightforward booking, no Avios complications or anything like that. I cancelled flights on March 28th last and am still waiting. And you can manage your voucher from there.I’ve been following your various updates from Aer Lingus on issuing refund vouchers for Covid-cancelled flights, most recently 15th September.įor the last few weeks, the Aer Lingus website has carried a notice that all vouchers for flights cancelled up to end July would be issued by end September.Go to “manage voucher” and click on it.Log in to your account by entering your credentials.Open an internet browser on your personal computer or mobile phone.’.Here are the steps to managing the voucher. If you want to change the name on the voucher, you can also combine two-three vouchers you can do it yourself. If you have forgotten the PIN of your voucher, you can reissue it or check the remaining balance of the voucher. So book the tickets before it gets expired. So make sure to use your vouchers within five years. After five years, the voucher will be expired and cannot be used. The validity of the voucher from Aer Lingus is for five years from the issue date. Want to know “ How long is the Aer Lingus Voucher Valid” then continue reading. Vouchers of Aer Lingus airline can only be used for making the reservation and paying for extra luggage and lounge room access. The voucher amount cannot be redeemed as cash. Aer Lingus provides a refund in the same mode of the transaction, and it provides a refund in vouchers only in the cases where a passenger wants an instant refund and when a passenger is not eligible for a refund in the same mode of the transaction, then the airlines refund the money in a voucher, You can even buy these vouchers for gifting someone, and they can use them for making a reservation. Are you having doubts about “ Do I have to accept a voucher from Aer Lingus?”. The airlines provide the vouchers to their passengers when they cancel their flight reservations and want a refund. You will receive a confirmation email on the registered email id.Airlines will accept a valid voucher, and if there is any remaining amount in the voucher, the passenger can use it for a future booking.If the total amount is more than the voucher balance, pay the remaining amount with your card.Enter the voucher pin and number sent by the airline on the registered email id.When you come to the payment page, click on “apply voucher.”.Book the flight as usual by selecting the preferred date, time, and seat.Open the official website of Aer Lingus.Thinking of How do I use my Voucher on Aer Lingus, read the steps given below: Not just booking a ticket, a passenger can make the payment of extra luggage, seat selection fee, and lounge access fees. ![]() Passengers can make the ticket payment practically or fully by using the voucher. A passenger can use the Aer Lingus gift voucher or refund voucher for booking the tickets. ![]()
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